Position Overview
Mega-Walkin drive at HCLTech for Customer Service Representative (CSR) (Voice Process), on 30th June 2026 Date: 30th June'2026 6Time: 10:00 AM to 1:00 PM MVenue : HCLTech, ETA 3. No 33, Block 1, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur, Chennai, Tamil Nadu Contact Person: Suryapriya Experience: 1 to 4 yrs Shift: US Shift (Night Shift) Skill: Customer Service Representative (CSR) (Voice Process) Job Summary: 1.We are seeking a customer-focused and detail-oriented Customer Service Representative (CSR) to support our healthcare account. 2.The CSR will assist patients, healthcare providers, and insurance members by handling inquiries related to benefits, eligibility, claims, billing, appointments, and other healthcare services. 3.The ideal candidate possesses excellent communication skills, empathy, and the ability to maintain confidentiality while delivering exceptional customer service. Key Responsibilities: β’ Handle inbound and outbound customer calls in a professional and cou...