Become a key player at Stride Credit Union as a Member Experience Associate, focused on delivering exceptional service to our valued members. Dive into relationship-building and financial advising while engaging in a dynamic in-branch environment.
In this 12-month term role, you will be the integral first touchpoint for our members. Your responsibilities include cashing cheques, making deposits, and identifying opportunities to enhance the member experience. By proactively addressing and resolving member banking needs, you'll contribute to the overall well-being of our clientele and foster long-term relationships.
Key Responsibilities:
• Deliver outstanding member service and build rapport in-branch
• Identify financial opportunities through proactive discussions
• Educate members on technology and alternate banking channels
• Collaborate with team members to meet member needs
• Travel to Austin Branch as needed for coverage
Requirements:
• Proven experience ...