Position Overview
Description We are looking for a service-driven Member Services Representative to support members in Tallahassee, Florida within the Financial Services industry. This Long-term Contract position is ideal for someone who enjoys building trust, handling day-to-day banking needs, and guiding members toward solutions that support their financial goals. The role blends transaction support, account assistance, and relationship-building in a fast-moving branch environment where professionalism and accuracy are essential.
Responsibilities:
β’ Build strong member relationships by learning about financial needs and suggesting suitable banking products, services, and account options.
β’ Handle routine and complex transactions accurately, including deposits, withdrawals, transfers, payments, and account updates for consumer and business accounts.
β’ Explain digital banking tools and self-service resources so members can confidently access and manage their accounts.
β’ Contribute t...