The GOVX Member Service Specialist is responsible for ensuring that GOVX members have a seamless and positive experience across all member need touchpoints. You will leverage your expertise in member and customer service, digital platforms, and partner offerings to enhance the overall member needs. Your goal will be to foster member loyalty and drive positive member satisfaction through exceptional service and engagement.

Position Type, Expected Hours of Work, Location | 100% In-Office Role 
Full-time, non-exempt position.  100% In-Office role, 5 days per week at the GOVX Fulfillment Center in LaVergne, TN. Work schedule may vary depending on volume demands.  This position is not eligible for relocation allowance or visa sponsorship. 

Preference may be given to applicants with weekly Saturday and Sunday availability.

Responsibilities 

• Member Support: Provide prompt and efficient support to members utilizing GOVX platforms...