Member Experience Manager

£37,000 + benefits

London | Full-time | Permanent Contract

Are you a natural people‑leader who loves creating spaces where others feel genuinely welcomed, supported and looked after?

This is a brilliant opportunity to step into a design‑led, community‑focused workspace environment where experience really matters.

As Member Experience Manager, you'll lead a front‑of‑house team to deliver a seamless, high‑quality experience for members and guests alike. You'll set the tone for the space - warm, professional and calm - ensuring everything runs smoothly day to day while building a strong, engaged team culture.

What you'll be doing:

Leading, motivating and developing a high‑performing front‑of‑house team
Overseeing daily operations across reception, meeting rooms and shared spaces
Acting as the main point of contact in the absence of the General Manager
Managing stock levels, amenities and supplier relations...