Join our energetic club team and lead the member experience! As a Membership Manager you'll keep members happy, drive consistent membership enrollment, and help manage day-to-day club operations. You'll provide tours, convert prospects - all while delivering the Ultimate Fitness Experience.
What you'll do:
- You'll build strong relationships, guide members through tailored onboarding, and proactively follow up to ensure they're making progress and staying engaged
- Recruit, convert, and retain members to meet monthly membership goals
- Host tours, convert prospects, and ensure successful onboarding
- Generate local leads and support club marketing
- Track leads, appointments, and referrals in our CRM
- Maintain high standards for member service, safety, and club appearance
- Lead from the Front and help with day-to-day club ops
What we're looking for: