Job Description:

The Wellbeing Operation Manager is essential in ensuring that the Regional Wellbeing Manager's vision is realized through effective support, coordination, and operational excellence, ultimately enhancing the overall wellbeing services delivered to GI Employees.

Roles and Responsibilities:

• Operational Support
• Support Vertical Leads with Wellbeing Program Business Reviews
• Conduct regular team meetings to discuss cases, share best practices, and ensure consistent service delivery between Ops and vendor
• Ensures that the Service Delivery teams have the necessary resources and tools to implement wellbeing programs effectively.
• Identifies inefficiencies in operations and recommends improvements to enhance service delivery.
• Tracks and analyzes data related to wellbeing programs and initiatives to assess their effectiveness.
• Prepares reports for the Operation Team to inform decision-makin...