The successful candidate will support the Merchant Business Team in managing and enhancing NETS’ suite of products. This role focuses on product research, analysis, and documentation, contributing to informed product decisions and continuous improvement across the ecosystem.
Key Responsibilities Product Research & Analysis - Conduct market, competitor, and industry research to identify product opportunities, emerging trends, and strategic insights
- Analyze customer feedback, usage data, and operational metrics to uncover pain points, trends, and areas for improvement
- Consolidate research findings into clear, actionable insights to support product planning and decision‑making
Product Planning & Documentation - Assist in drafting and maintaining product requirement documents (PRDs) and related product artefacts
- Support the definition of product features, acceptance criteria, and end‑to‑end customer jo...