Manage the end-to-end merchant onboarding lifecycle, including merchant due diligence, KYC verification, contract execution, stakeholder engagement, and technical integration.
Serve as the primary point of contact for merchants post-onboarding, handling inquiries and resolving operational issues in a timely and professional manner.
Conduct regular account reviews to ensure regulatory compliance, operational effectiveness, and continued business growth.
Build and maintain strong merchant relationships through ongoing support and proactive account management.
Payment & Remittance Operations
Process, monitor, and reconcile cross-border payment and remittance transactions across multiple currencies, ensuring timely and accurate settlements.
Support the development and day-to-day operations of the cross-border remittance platform, leveraging knowledge of remittance processes and corresp...
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