Teleperformance in Kuala Lumpur is looking for a Merchant Risk Consulting Agent. In this role, you will conduct comprehensive risk reviews of merchants, requiring a holistic approach balancing risk and customer experience. Candidates should have 5+ years of experience in customer service or financial institutions, strong communication skills, and the ability to work in multiple queues. A Bachelor’s Degree or equivalent experience is required. The position demands urgency, excellent problem-solving abilities, and a proactive attitude.
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