Employment Type:
Full time
Shift:
Day Shift
Description:
Saint Francis Hospital and Medical Center a member of Trinity Health Of New England is looking for a Message Center Operator to join our team of mission-driven healthcare innovators.
You Will Be Responsible For:
- Operates multiple-line telephone console in a regional hospital switchboard to answer, transfer and relay incoming telephone calls and place outgoing calls.
- Operates public address system as requested.
- Identifies and responds to “code” situations.
- Provides routine approved patient information to callers and refers other inquiries to supervisor.
- Provides excellent customer service to all callers.
- Contacts security as request by employees or visitors in need of escorts to parking or in response to other assistance.
Minimum Requirements: