Link-Worldwide is seeking a Senior Director, Mexico Retail Operations & Customer Service Analytics to enhance operations across the country. The role is pivotal in developing cost-effective strategies that ensure optimal service delivery to retail clients.

This position requires strong leadership in managing operational processes, data analytics, and fostering team growth. Candidates should possess a minimum of three years of leadership experience and strong analytical skills, alongside a Bachelor's degree in a relevant area. Bilingual proficiency in English and Spanish is essential.