Introduction to the job

Manages complex and moderate size customer (more fabs in 1 country) or larger products or portfolio of smaller products. OR Contribute to sales at bigger customers/ strategic sales. Works independently, considering broad practices and procedures, under managerial direction

Role and responsibilities

Customer Relationship

Customer Stakeholder Management

*Customers at Management level

*Communication is focused on tailoring messages to different audiences in a compelling way to move deals forward

Manage customer accounts for new system business and/or installed base & service business (IB&S) and ensure relationships and trust are developed and deepened, including engaging with customer in case of shortages to execute on system / upgrade demand together with Management.

Ensure customer intimacy at relevant levels (eg: ERM, TRM, Voice of Customer sessions) and wi...