Role Purpose The M365 Delivery Consultant owns end-to-end technical delivery of Microsoft 365 solutions across identity, endpoint, security, and Modern Work workloads. This is a hands-on implementation role — you take full ownership from design through go‑live, proactively resolve blockers, and communicate progress and risks clearly to stakeholders at every stage.
Key Responsibilities 1. Implementation & Deployment Ownership - Take technical ownership from kickoff through go‑live and hypercare.
- Execute configuration, testing, and validation personally on critical path steps.
- Follow LLD implementation sequences; flag deviations immediately and update documentation.
- Run structured UAT, capture results, and resolve failures before client sign‑off.
- Validate rollback procedures in lower environments before go‑live.
- Own post‑go‑live stabilisation: tuning, issue resolution, and handover readiness.
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