Microsoft 365 Adoption Success Manager & Business Analyst

The Microsoft 365 Adoption Success Manager & Business Analyst is responsible for driving the successful adoption and value realization of Microsoft 365 across the organization. Working closely with business and technology stakeholders, this business-focused role identifies opportunities to improve collaboration, productivity, automation, and user experience through effective use of M365 capabilities. The role is focused on business engagement, process improvement, adoption, and change enablement rather than technical implementation.

Key Responsibilities

• Engage with business and technology stakeholders to understand business objectives, challenges, and opportunities.
• Gather, document, and prioritize business requirements and process improvement initiatives.
• Analyze and map current-state and future-state business processes to Microsoft 365 capabilities.
• Identify...