Position Overview
β’ Working knowledge within all aspects of CRM software to include technical requirements, system configuration, user requirements, administration, and system upgrades with Microsoft Dynamics
β’ Experience with .Net, C#, SQL Server, JavaScript, Powershell, or similar products
β’ Experience working with MS Dynamics Unified Service Desk (USD) customization β Will be an added advantage
β’ Experience in leading and participating in analysis sessions with business to determine business needs, issues for new CRM, CASE Management development
β’ Experience with the creation of new entities, forms, workflows, and reports within Microsoft Dynamics
β’ Experience designing business processes and integrations between Microsoft Dynamics CRM applications and other applications
β’ Experience with data migration activities from/to Microsoft Dynamics using SQL Server Suite
β’ Experience working in Agile methodology
β’ Proven ability to self-manage and complete project deli...