Enhance your career with MasterBUILT® Hotels as a Guest Services Associate/Night Auditor at Microtel Inn & Suites in Estevan, SK. This role emphasizes quality service and guest satisfaction in a vibrant environment.
You will be responsible for check-ins, addressing guest complaints, and ensuring the property remains welcoming and clean. Collaboration with housekeeping and maintenance will ensure exceptional guest service. Ideal candidates have customer service experience, a friendly demeanor, and a proactive approach to problem-solving.
Key Responsibilities:
• Conduct detailed and accurate guest check-in and checkouts
• Provide exceptional service and resolve guest queries
• Assist with local recommendations and transportation options
• Operate front desk equipment effectively
• Work closely with housekeeping and maintenance for guest needs
Requirements:
• 1-2 years of customer service experience
• Prior hospitality experience is an advantage
• Familiar...