Position Overview
Job Description
Insight Global is seeking a Knowledge Engineer to assist with a Data Center client's needs within their AI org. This resource will build the knowledge and context foundations that power AI agents and GPTs across client business units. Translates BU domain expertise, data assets, and documentation into structured, governed knowledge that agents can reliably use. This is a delivery role: tight deadlines, multiple concurrent BU use-cases, and production-quality output.
Responsibilities
ββ’ Design and build knowledge bases, retrieval pipelines, and semantic layers backing agent and GPT deployments
ββ’ Work directly with BU subject matter experts to capture domain knowledge, business rules, and terminology, and encode them into agent-usable form
ββ’ Author and maintain agent context: system prompts, tool definitions, entity and attribute documentation, and grounding datasets
ββ’ Build and run evaluation sets (golden evals) to validate agent accuracy again...