Overview

Mid Market Account Manager overseeing the relationships of Maxis with its Small Medium Enterprise (SME) clients in Sarawak, responsible for obtaining and maintaining long‑term key customers.

Responsibilities

• Develop and formulate strategic and tactical plans in a larger market portfolio.
• Ensure KPI and goals of the assigned accounts in the portfolio are met.
• Build market position in the assigned account by identifying potential business deals and closing relationships with existing and new customers.
• Develop and formulate a retention strategy to minimize churn rate of the portfolio of accounts.
• Provide and screen data/information for potential business deals by analysing market strategy, examining risks and financial accuracy for business decision making.
• Protect the organization’s value by keeping company information and tender confidential.
• Grow account depth and breadth to ensure accou...