Job Description

The mission of a Product Reliability Engineer is to ensure cloud products and services are reliable, observable, scalable, secure, and resilient, so customers can depend on EMS consistently while engineering teams can innovate. 

Protect the customer through high availability, fast response times, and consistent performance with minimal service disruptions.

Success is measured by uptime, latency, reliability, and customer satisfaction.

Build reliability into the product. The mission is to identify reliability risks early and to influence architect decisions. Establish reliability requirements and validate system behavior under failure conditions.

Create operational excellence, increase system resilience, and drive continuous improvements. 

Qualifications