F. Hoffmann-La Roche AG in Midrand is looking for a professional to manage advanced customer inquiries and troubleshoot complex systems in a laboratory environment. Applicants should have a university degree in a relevant biomedical discipline and 3-5 years of hands-on experience.

The role involves collaboration with field service networks and supporting analytical workflows, showcasing strong communication skills in English. The position requires a willingness to travel for on-site installations and training.