Position Overview
Your new role
You'll join a busy social housing team providing specialist money, benefits and welfare advice to residents who need support navigating financial pressures, income maximisation and complex welfare entitlements.
Experience in a similar role is essential to be considered for this vacancy.
Your work will include:
Income maximisation - reviewing household income, identifying gaps, completing benefit checks
Welfare advice - supporting claims, appeals, mandatory reconsiderations and form‑filling
Budgeting support - helping residents stabilise finances and manage arrears
Multi‑agency liaison - working with internal teams, DWP, local authorities and support partners
Case management - maintaining accurate records, tracking outcomes and ensuring complianceThis is a 28‑hour‑per‑week role on a 3‑month temporary contract, working hybrid with 2 days per week in the office. Start date: ASAP.
What you'll need to succeed
Proven experience in a...