Description

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This job is responsible for providing quality service and efficient operations support for the assigned areas, internal business partners, and external customers and clients. Key responsibilities include handling routine and standard transactions according to established procedures and prescribed processes in support of Merrill. Job expectations include referring more complex problems to management.

Responsibilities:

Processes transactions according to established procedures and prescribed processes

Demonstrates operational discipline while handling routine and standard operational functions

Covers one or more operations functional areas, such as analyses, report generation, opening new accounts, trade processing, payment processing, and data entry

Assists with phone calls, email boxes, and processing queues