Monitoring / Release & Incident Management Support Engineer

Location: Manila, 00, PH
Company: NTT DATA Services

• Release Management of new software via tools and understanding the release management SOP (QA → Load Test → Stage Environment → PROD)
• Create and manage monitoring and alerting systems to meet SLA requirements
• Administer Linux and Windows environments
• Work in agile teams to build, test, and maintain CICD pipeline components
• Maintain UI visuals for license consumption and performance monitoring
• Evangelize operational best practices with Engineering, Security, and cross‑functional teams
• Handle firmware release via OTA (over the air)
• Launch new mobile applications or release updates to existing apps on App Store / Play Store

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