As a Mortgage Broker Account Manager, you will deliver outstanding service both on the phone and via emails with key Mortgage Brokers to build strong relationships. You will work with Account Managers to drive sales and ensure that KPI's are met. 

As a Mortgage Broker Account Manager, we are looking for someone to: 

• Respond to inbound intermediary telephone enquiries, giving exceptional customer service in relation to product and criteria information
• Update the Account Managers with regular feedback from the Brokers and in terms of the market, helping the Account Manager's to identify new opportunities. 
• Identify intermediary needs, clarify information and provide accurate solutions across all product offerings
• Manage new/existing relationships, promoting company's products and services
• Immerse themselves fully in the policies, procedure...