Scope of Job:

Manages and directs daily activities of mortgage production units in support of mortgage sales functions. This position is deadline and customer service driven and includes residential loan program development responsibilities.

Works with all mortgage personnel on continuous improvements and change implementation to drive optimal service delivery; operational efficiency; and adherence to regulatory, loan program and investor requirements.

This position includes responsibility for production staff management and development, software administration and maintenance of certain procedural standards for the mortgage area. Incumbent will be expected to work with investors, agency contacts, dealers, Realtors, applicants, internal staff, auditors, and quality control providers in achieving the position goals.

Primary Duties:

Responsible for the day-to-day management, staffing, administration, and rela...