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Mount Sinai Network Practices - Call center Interview Day - Invite Only
Date: Thursday June 4th
Time: 9am - 6pm (Last interview at 5:30pm)
Location: Hicksville Office (1000 South Oyster Bay Road) or via Zoom (if necessary).
The Offsite Admin Support/ Patient Service Representative provides front line contact as a patient liaison within the access center, check-in/check-out, appointment scheduler, triage, prior authorizations and referrals and neighborhood administrative and physician support. The Patient Service Representative, possesses a commitment to excellence in the development of knowledge, skills, and quality patient-focused service
Provides front line contact for the department/neighborhood by answering telephones, directing and responding to callers, relaying messages to appropriate recipients and greeting patients and visitors with the highest level of customer service