Fully Remote • Metro Manila or Cebu, PHL

Description

Parachute Technology is a Managed IT Service Provider. We have a friendly and supportive work environment, with a hands‑on leadership. Primary headquarters is in San Ramon, CA.

Job Description

• Automation and scripting
• Build and maintain reusable automations in Immybot, PowerShell/Python for Windows, Microsoft 365, Azure/Intune, and common MSP tooling.
• Create event‑driven workflows using APIs, webhooks, and iPaaS/RPA (e.g., Microsoft Power Automate, Zapier, Logic Apps).
• Implement self‑healing tasks in RMM for alert remediation, patching, software deployment, and configuration drift correction.

Workflow Optimization

• Map current service workflows (incident, request, change, onboarding/offboarding) and eliminate waste via automation.
• Reduce technician touch time by building triage, enrichment, and classification automat...