Member Service Representative (MSR) – Pensacola, FL

Location: Pensacola, FL

Start Date: 07/27/2026

Training Schedule: 7:30 AM – 4:00 PM CST (Onsite Only)

Work Schedule - Hybrid: Between 12:00 PM and 11:00 PM CST ( shifts within a window)

About the Role:

We are seeking dependable and service-driven individuals to join a leading financial institution as Member Service Representatives

(MSRs). As an MSR, you will play a crucial role in providing empathetic, professional, and solution-oriented support to members through inbound calls. You’ll be part of a dynamic team committed to resolving account-related inquiries quickly and accurately while delivering exceptional customer service.

What You’ll Do: