Member Service Representative

Location: North Richland Hills, TX (— must reside within 60 miles)
Start Date: 8/10/2026
*On Campus Dates 09/15-09/21*
Job Overview
TEKsystems is partnering with a Fortune 100 Financial Institution to hire Member Service Representatives in the Dallas area. This is a fully remote position. Candidates must reside within 60 miles of Dallas in case onsite attendance is ever required for specific, designated training purposes.
At this time, no on-site days are planned.
Key Responsibilities

+ Respond to member inquiries in a high-volume, structured contact center.

+ Provide accurate and detailed information about products and services to ensure an excellent member experience.

+ Process financial transactions for savings, checking, loans, credit cards, IRAs, and other accounts.

+ Advise members on additional products and services aligned with their needs.

+ Manage a daily call volume of 80–100...