If you are an unemployed young person in South Africa looking for your first real step into the digital workplace , the Mukuru Customer Support Learnership Programme is one of the most practical entry routes into the fast-growing fintech and contact centre industry.

This learnership is not just about answering calls. It introduces you to financial technology operations, customer support systems, compliance processes like FICA, and cross-border money transfer services . These are high-value skills that employers across banking, telecoms, retail finance, and customer service environments actively look for.

Mukuru operates in multiple African markets and serves millions of customers. That means learners gain exposure to real customers, real transactions, and real service environments from day one.

For many young applicants following opportunities on platforms like Edupstairs , this type of learnership can become a gatew...