JOB SUMMARY

Leads and manages the Event Booking Centre (EBC) and its associates on a daily basis, with full accountability for achieving EBC revenue targets, team booking‑pace goals, guest and associate satisfaction, and the unit’s overall financial performance.

Drives the end‑to‑end sales effort to deliver financial goals for all participating hotels, while maintaining strong and productive relationships with Event Planning, Operations, and the Cluster Proactive Sales Team.

Ensures the protection of brand integrity across all participating hotels and oversees the effectiveness of all sales‑related business processes and channels.

SCOPE / BUSINESS CONTEXT