Description

To provide a relief function for Teller, Collections Consultants and Cash Migration Official in an efficient and effective manner to ensure the smooth running of functional areas

RESPONSIBILITIES
 

Finance
• Applies product knowledge to achieve all sales results.
• Lead generation.
• Attention to details to avoid processing errors and losses
• Identify and utilise opportunities to increase market share.
• Applies product knowledge to achieve sales results.
• Lead generation.
• Sales revenue / sales budget
• Grow existing customer portfolios by cross selling.
• Cost efficiencies by migrating customers to eChannels.
 

Customer
• Engage with the customers in a professional way as specified in the service standards
• Ensure customers' needs and expectations are understood
• Process the customers’ requests in an efficient, caring and accurate manner.
• Provide excellent customer servic...