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Multi-Skilled Servicing Consultant

Company

Old Mutual Limited

Location

cape town, cape town

Posted

July 15, 2026

Position Overview

## Multi-Skilled Servicing ConsultantApplyremote type: Hybridlocations: Pinelandstime type: Full timeposted on: Posted Todayjob requisition id: JR-81170**Let's Write Africa's Story Together!**Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.**Job Description**This role is accountable for monitoring, reviewing, processing and holding relevant stakeholders accountable for daily, weekly and monthly services to ensure quality customer service. Reporting updates, performing data extraction, identifying anomalies within the rejections and exploratory data analysis. It supports turning data into actionable insights using analytical skills, tools, and platforms to update customer collections, notify and hold stakeholders accountable and drive resolution of transactions to ensure customer satisfaction. Exposure and experience on New World and Legacy products, processes and systems would be a great advantage.Responsibilities**RD Database Cycles*** Run...

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