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Multicountry Shared Services Portfolio Manager (Customer Care)

Company

Pluxee

Location

xico, veracruz

Posted

June 12, 2026

Position Overview

Pluxee is a global player in Employee Benefits and Engagement that operates in 28 countries.Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Well-being, Lifestyle, Reward & Recognition, and Public Benefits.
Powered by leading technology and more than 5,600 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 37 million+ consumers, and 1.7 million+ merchants.
Conducting business for more than 45 years, Pluxee is committed to creating a positive impact on local communities, supporting well-being at work for employees, and protecting the planet.
? About the roleThis role is part of Customer Care Shared Services and reports directly to the Multi-Country Shared Services Director.
It leads the transition of country Customer Care operations into the Shared Services and BPO model across Hispanic LATAM, while ensuring that li...

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