SAS is looking for a Japanese/Korean/Chinese speaking Customer Engagement Specialist to join their Manila team. You will provide frontline communication support across various channels and serve as the first point of contact for customers.

Key responsibilities include managing customer interactions, documenting issues in the CRM, and collaborating with teams to enhance customer experience. The role requires a bachelor's degree and excellent communication skills in English and one Asian language.

This position offers a hybrid work setup with 3 days a week in the office.