Job Summary We are seeking a skilled Application Support Engineer to manage and maintain the Electronic Foreign Exchange (e‑FX) Booking System and Channel Trading Platform for Bank Treasury operations. The ideal candidate will provide end‑to‑end support, ensuring system availability, performance, and reliability for treasury operations, while also addressing critical issues in a fast‑paced financial environment.
Key Responsibilities - System Support & Maintenance:
- Provide L2/L3 support for the e‑FX Booking System and Channel Trading Platform, ensuring high availability and smooth operations.
- Monitor and troubleshoot real‑time trading applications to address performance issues and system anomalies.
- Incident & Problem Management:
- Perform root cause analysis for recurring incidents and implement long‑term fixes.
- Resolve time‑sensitive issues related to trade execution, booking disc...