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MY-SG Customer Hub Lead - Service Ops & FVR Champion

Company

Maybank

Location

johor bahru, johor

Posted

July 10, 2026

Position Overview

Maybank in Johor Bahru is seeking candidates to co-lead operations at the Malaysia–Singapore Customer Hub. The role involves ensuring seamless customer experiences, driving first-visit resolution, and managing escalated customer issues.

The ideal candidate should have experience in customer service, strong leadership skills, and multilingual capabilities, especially in Bahasa Malaysia, English, and Mandarin. If you're passionate about customer service excellence, apply now!

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