Our Client, a Material Engineering company, is looking for a MyHR Portal Content Management Specialist for their Austin, TX/Hybrid location.
 

Responsibilities:

Portal & Content Operations:

Provide day-to-day operational support for the MyHR employee self-service portal built on ServiceNow, ensuring content accuracy, visibility, and consistency.

Manage the end-to-end knowledge article lifecycle, including publishing support, ongoing maintenance, expiration tracking, refresh coordination, and content retirement.

Monitor system notifications and reports related to article expiration and content hygiene; proactively engage content owners to drive timely remediation.

Content Quality & Governance Enforcement:

Review and remediate content issues impacting employee experience, including:

Missing or incorrect topic tagging

Incorrect template usage

Governance or standards non-compliance