Our Client, a Material Engineering company, is looking for a MyHR Portal Content Management Specialist for their Austin, TX/Hybrid location.

 

Responsibilities:

• Portal & Content Operations:


• Provide day-to-day operational support for the MyHR employee self-service portal built on ServiceNow, ensuring content accuracy, visibility, and consistency.


• Manage the end-to-end knowledge article lifecycle, including publishing support, ongoing maintenance, expiration tracking, refresh coordination, and content retirement.


• Monitor system notifications and reports related to article expiration and content hygiene; proactively engage content owners to drive timely remediation.


• Content Quality & Governance Enforcement:


• Review and remediate content issues impacting employee experience, including:


• Missing or incorrect topic tagging


• Incorrect template usag...