Our client is a well-established organisation within the Energy & Utilities sector. They have a reputable presence and are recognised for their innovative solutions and commitment to quality.
Job Description
Manage and optimise after-sales operations to ensure customer satisfaction.
Develop and implement strategies for effective customer service delivery.
Coordinate with internal teams to resolve customer issues promptly.
Maintain detailed records of customer interactions and feedback.
Analyse data to identify trends and areas for improvement.
Collaborate with the sales department to ensure seamless processes.
Prepare reports on after-sales performance and pres...
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