Overview
Our client is seeking a Network Engineer (contract-to-hire) to support enterprise network operations and modernization initiatives. This role will contribute to strategic lifecycle refresh efforts while assisting with daily network support and ticket resolution.
You’ll join a team of four engineers operating as Tier 1 support for the Network team, with a strong expectation of hands-on troubleshooting and minimal escalation.
Key ResponsibilitiesNetwork Support & Operations

+ Provide Tier 1 support for enterprise networking environments (routing, switching, wireless, firewalls)

+ Triage and resolve network incidents, including:

+ Connectivity issues

+ Layer 3 routing problems

+ Wireless performance and access issues


+ Monitor ticket queues and handle daily support workload

+ Perform root cause analysis and implement solutions

+ Escalate to Tier 2 when necessary, though emphasis is on resolving...