Job Description
Day to Day
 • Support routers, switches, telecom servers/appliances, and other telecommunications equipment
 • Assist with the design, installation, upgrades, changes, and maintenance of network infrastructure
 • Troubleshoot and resolve basic network and telecommunications issues
 • Administer telecommunications equipment and applications following established procedures
 • Maintain documentation including network diagrams, procedures, inventories, root cause analyses, and reports
 • Assist with vendor coordination, comparisons, and cost studies for large-scale systems projects
 • Provide support for audits and compliance-related requests
 • Track and evaluate new networking technologies and products
 • Make recommendations for hardware, software, and service purchases
 • Collaborate with IT teams, managers, vendors, and consultants
 • Support additional work orders as needed
 • Participate in after-hours or on-call rotations as r...