Career Area: Technology, Digital and Data

Job Summary

The Network Infrastructure Analyst – Voice & IP role is responsible for supporting, maintaining, and enhancing enterprise voice and collaboration infrastructure. This entry‑to‑mid‑level opportunity focuses on Microsoft Teams Calling, voice routing, E911 compliance, and infrastructure modernization, while introducing automation and AI‑enabled operational improvements. The role participates in designing, building, deploying, and maintaining IT infrastructure using modern and emerging technologies, ensuring efficient, secure, and reliable communication services. This position serves as a strong foundation into advanced roles in voice engineering, automation, and AI‑driven IT operations, supporting global infrastructure initiatives and digital transformation efforts.

Key Responsibilities

• Maintain and support enterprise voice and collaboration services, including Microsoft Teams calling