Overview

We are seeking an experienced Network Support Lead (L2/L3) to join a large-scale infrastructure support environment supporting client. This is a client-facing, onsite role that requires strong technical expertise, clear communication, and the ability to operate in a highly visible support environment. The selected candidate will work closely with the Client infrastructure team, supporting a complex enterprise network environment of approximately 20,000 devices and collaborating with global delivery teams.

Key Responsibilities

• Provide L2/L3 network support in a large enterprise setting
• Act as a lead resource for network-related issues and escalations
• Support enterprise network infrastructure, including routing and switching
• Work closely with the onsite infrastructure team in Calgary
• Collaborate with offshore delivery teams in India and the Philippines
• Support and guide the Network Operations Center...