1GLOBAL is seeking a meticulous Network Support Team Leader to direct a 24x7 group focused on troubleshooting Voice, Data, and SMS services, while driving continuous improvement. You will ensure operational stability, manage workloads, and collaborate with Engineering and Product teams to align with roadmaps.

Strong observability and KPI-driven decisions are essential. Ideal candidates bring hands-on experience with Grafana, Superset, and industry networking protocols, plus excellent