Position Overview
## Network Infrastructure Operations LeadApplylocations: Rockwell Business Center Sheridan North Towertime type: Full timeposted on: Posted 4 Days Agojob requisition id: JR ## Unleash your energy within! Be a part of the EDC Team!β’ Ensure proactive monitoring and timely resolution of network alerts and performance issues β’ Oversee patching, firmware upgrades, and configuration backups of network appliances β’ Manage daily network health reports and escalate unresolved issues β’ Coordinate with vendors and service providers for WAN circuit issues and infrastructure support β’ Review change requests, risk assessments, and document change implementation β’ Mentor Specialists and Analysts, reviewing troubleshooting techniques and SOP compliance β’ Support after-office emergency response and critical incident resolution β’ Participate in security reviews, technical audits, and compliance reporting β’ Validate support coverage, on-call rotations, and ticket queue monitoring β’ Lead ...