HTK is seeking an Operations Support Supervisor in Metro Manila, Philippines, to lead teams handling Fault Management and Event Management processes. The role requires a University Degree in Engineering, 4+ years in data communication, and CCNA certification. Responsibilities include managing ticket queues, ensuring customer satisfaction, and improving operational efficiency. Candidates should possess excellent communication skills, a strong troubleshooting background, and experience with ticketing systems such as ServiceNow or Remedy.
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