About the Team

We are looking for a meticulous and curious team leader who thrives on tackling service challenges and is deeply committed to continuous improvement. You will play a key role in our technical infrastructure, actively building bridges between teams and resolving process and technical gaps. Ensuring operational stability, managing the team’s workload, and driving continuous improvement across our platforms will be your main priorities.

This role involves close collaboration with Engineering and Product teams to stay aligned with product roadmaps and technical developments, ensuring the team remains well-informed and prepared.

We’re seeking someone who is highly organized, technically fluent, and thrives in fast‑paced environments. The role includes responsibility for backlog management, on‑call scheduling, and incident escalation, while maintaining a strong focus on data‑driven decision‑making through tools such as Grafana, Power BI, Jira, a...