The Network Resident Engineer is responsible for supporting, operating, and enhancing company's enterprise network environment, with a strong focus on Cisco ACI, data center networking, routing, switching, and network security. This role involves onsite troubleshooting, configuration, network triage, and technical leadership based on seniority level. Hands-on experience with Cisco ACI implementation and configuration is mandatory
Deliver onsite support for troubleshooting, configuration, and escalated issue resolution. Perform Day-2 operations for Cisco ACI and other enterprise network technologies. Analyze technical requirements and contribute to solution design, testing, and deployment. Collaborate with client Operations Infrastructure and principal vendors to ensure successful implementation. Execute incident response, network triage, and proactive problem resolution. Maintain accurate and up-to-date network documentation, diagrams, and SOPs. Participate in rotational standby dut...